Privacy Policy — MD COMBAT
Effective Date: April 21, 2026
MD COMBAT we operates the website www.mdcombat.com. This Privacy Policy explains how we collect, use, disclose, and protect information from business clients, prospective clients, and website visitors.
Information We Collect
We collect information that you provide directly to us when you:
- Submit an enquiry form or request a quotation through the Site
- Contact us via email, WhatsApp, or telephone
- Upload artwork, design files, or technical documents as part of a project enquiry or order
- Create an account or register for updates (if applicable)
The types of information we may collect include:
- Contact Information: Name, company name, email address, phone number, WhatsApp number, country, and physical address
- Business Information: Type of buyer (club, federation, importer, brand owner), sport categories of interest, product types, order quantities, customization requirements, and project details
- Files and Artwork: Logos, design files, technical drawings, and reference images uploaded through enquiry forms or email
- Website Usage Data: IP address, browser type, pages visited, time spent on pages, referring URLs, and device information (collected via cookies and analytics tools)
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide quotations, samples, and product information
- To process and fulfil orders, including production, quality control, shipping, and delivery
- To communicate with you regarding your orders, projects, and account (if applicable)
- To improve our products, services, and website based on feedback and usage patterns
- To send you marketing communications about new products, capabilities, and offers (only if you have opted in or where permitted by law)
- To comply with legal obligations, resolve disputes, and enforce our terms and conditions
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as shipping carriers (DHL, FedEx), payment processors, CRM platforms, and email service providers. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Legal Requirements: We may disclose information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: If MD COMBAT is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on the Site if your information becomes subject to a different privacy policy.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Enquiry information and order records are typically retained for a minimum of seven years for accounting, legal, and business continuity purposes.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activity on the Site. Cookies are small text files stored on your device that help us analyse website traffic, remember your preferences, and improve user experience.
Types of Cookies We Use:
- Essential Cookies: Necessary for the Site to function properly (e.g., session cookies for enquiry forms)
- Analytics Cookies: Help us understand how visitors use the Site (e.g., Google Analytics)
- Marketing Cookies: Track your activity across websites to deliver targeted advertisements (if applicable)
You can control or disable cookies through your browser settings. Please note that disabling cookies may limit your ability to use certain features of the Site.
International Data Transfers
We use cookies and similar tracking technologies to collect information about your browsing activity on the Site. Cookies are small text files stored on your device that help us analyse website traffic, remember your preferences, and improve user experience.
Types of Cookies We Use:
- Essential Cookies: Necessary for the Site to function properly (e.g., session cookies for enquiry forms)
- Analytics Cookies: Help us understand how visitors use the Site (e.g., Google Analytics)
- Marketing Cookies: Track your activity across websites to deliver targeted advertisements (if applicable)
You can control or disable cookies through your browser settings. Please note that disabling cookies may limit your ability to use certain features of the Site.
Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include secure servers, encrypted data transmission (SSL/TLS), access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
The Site may contain links to third-party websites, social media platforms, or services that are not operated by MD COMBAT. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically. Your continued use of the Site after any changes indicates your acceptance of the updated Privacy Policy.